News

Apologies to customers who purchased "Hakko Amasake Shiro koji" and request for cooperation in voluntary recall

Company

July 15, 2025

※商品の回収は、2025年12月14日(日)をもって終了いたしました。(2025年12月15日(月)追記)

KIRISHIMA SHUZO CO., LTD. has confirmed that some containers of "Hakko Amasake Shiro koji" sold at Kirishima Shuzo Online Shop and "Shochu no Sato Kirishima Factory Garden" have liquid on them due to leakage. As there is a risk of mold or bacteria growing from the leaked contents, we have temporarily suspended sales of the affected products and will voluntarily recall them as a precaution. We are currently investigating the cause of the problem with our contract manufacturer, but no health problems have been reported so far.

We deeply apologize for any inconvenience and concern caused to our customers.
We will continue to strengthen our quality control system and strive to improve quality in the future. We appreciate your understanding and cooperation.

[Applicable products]

Hakko Amasake Shiro koji 163g
Sales price: 298 yen (tax included)

<Product front>
<Product aspect>

*The applicable products have the following written on the bottom side of the product in the expiration date column:
25.8.4 25.8.25 25.9.15
25.10.6 25.11.3 25.11.18
25.12.14
*We will collect the item regardless of whether it is opened or unopened.
*If the actual item is not available, we will not be collected.

[Sales Location]

■ Kirishima Shuzo Online Shop
■ Shochu no Sato Kirishima Factory Garden Shop
■ Kirinokura Bakery

[Sales period]

February 7th (Friday) – July 12th (Saturday), 2025

[Sales volume]

Approximately 7,000 bottles

[Collection method]

お手元の商品について、回収対象商品であることや本数などをご確認のうえ、以下インターネットの「回収受付ご登録フォーム」から必要事項をご入力ください。入力の内容にあわせ、以下のお問い合わせ先までご連絡ください(※)。弊社指定の運送業者が対象商品を回収に伺います。弊社に商品が届きましたら、ご登録内容を照会し、改めて後日相応の品をお送りいたします(送料は、弊社にて負担いたします)。

※「回収受付ご登録フォーム」へのご入力による回収は、2025年7月31日(木)17:00をもって終了いたしました。(2025年7月31日(木)17:00追記)

[Collection Deadline]

2025年12月14日(日)
※商品の回収は終了いたしました。(2025年12月15日(月)追記)

[Contact Information]

KIRISHIMA SHUZO CO., LTD. Customer Service Center
Product collection hotline:0120-116-228
Reception hours: Weekdays 9:00-17:00 (excluding Saturdays, Sundays, public holidays, New Year's holidays, and summer holidays)
*Subject to change without notice.
*The personal information of customers received in this case will not be used for purposes other than those related to the product recall.
For more information, please see our Privacy Policy.